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Frequently Asked Questions

2025

What is a Service Animal?

A Service Animal is a dog that has been individually trained to perform tasks or do work for a person with a disability. These tasks must be directly related to the person’s disability.

How do I register my Service Animal?

You can register your Service Animal by providing the required details about yourself and your animal, including name, breed, and the specific tasks your animal is trained to perform.

What are my rights under the ADA?

The ADA ensures that individuals with disabilities have the right to be accompanied by their Service Animals in public places, housing, workplaces, and during travel.

What documentation will I receive?

After registration, you will receive a Service Animal ID card, a certificate, and the option to download digital copies. You will receive links to download your certificate, letter, and also your vest insert card. Physical copies will also be mailed to your address.

What are Service Dog Rights under the ACA in Canada?

In Canada, service dog rights are protected under various laws. The Accessible Canada Act (ACA) promotes barrier-free access in federally regulated areas, while provincial laws like Alberta's Service Dogs Act provide rights for public access and housing. Service dogs are also covered under the Accessible Transportation for Persons with Disabilities Regulations, ensuring access to transportation and terminal services.

How can I contact support?

You can contact us via email at info@serviceanimalregister.com or by calling (888) 420-7976.

Can service animals be any breed of dog?

Yes, there are no breed restrictions for service animals as long as the dog is trained to perform specific tasks for a person with a disability.

Are emotional support animals considered service animals?

No, emotional support animals are not considered service animals under the ADA. They provide comfort but are not trained to perform specific tasks for a disability.

Can I train my service animal myself?

Yes, you can train your service animal yourself. Professional training is not required as long as the dog is trained to perform tasks related to your disability.

What tasks can service animals perform?

Service animals can perform various tasks such as guiding individuals who are blind, alerting individuals who are deaf, pulling a wheelchair, retrieving items, and detecting seizures.

Can service animals be denied access to public places?

No, service animals are allowed access to public places where the public is normally allowed, as per the ADA.

Are businesses allowed to ask for proof of service animal registration?

No, businesses may only ask if the animal is required for a disability and what tasks it is trained to perform. They cannot request documentation.

What is the difference between a service animal and a therapy animal?

A service animal is trained to perform tasks for a person with a disability, while a therapy animal provides comfort and support but does not perform specific tasks.

Can service animals be taken on airplanes?

Yes, under the Air Carrier Access Act (ACAA), service animals are allowed to accompany their handlers on airplanes, but airlines may have specific requirements.

Do service animals have to wear a vest?

No, service animals are not required to wear a vest, ID tag, or specific harness to indicate they are a service animal.

Are there restrictions on where emotional support animals can go?

Yes, emotional support animals do not have the same public access rights as service animals. Their access is often limited to housing and travel with certain restrictions.

How can I identify a fake service animal?

Fake service animals often lack training and may display disruptive behaviors, such as barking or being unmanageable in public.

Are there laws protecting service animals in housing?

Yes, under the Fair Housing Act (FHA), individuals with disabilities are allowed to have service animals in housing, even if pets are generally prohibited.

Can service animals be taken to hotels?

Yes, service animals are allowed in hotels as they are considered a necessary accommodation for individuals with disabilities.

Are there special requirements for traveling with a service animal?

Requirements may vary by airline or transportation provider, but in general, service animals must be well-behaved and under the control of their handler.

Do service animals require special training certificates?

No, there is no requirement for service animals to have official training certificates as long as they are trained to perform tasks for a disability.

Can miniature horses be service animals?

Yes, the ADA recognizes miniature horses as service animals in addition to dogs, provided they are trained to perform tasks for a person with a disability.

Can emotional support animals fly for free?

As of 2021, most airlines no longer allow emotional support animals to fly for free under the Air Carrier Access Act. Only service animals qualify.

What should I do if a service animal misbehaves in public?

If a service animal behaves disruptively or poses a threat, businesses have the right to ask the handler to remove the animal.

How can I prepare my service animal for travel?

Ensure your service animal is comfortable in crowds, up-to-date on vaccinations, and familiar with the travel environment.

Can service animals be pets at home?

Yes, service animals can also be pets at home, but their primary role is to assist their handler with tasks related to their disability.

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